Customer Testimonials

Why people love Franks Ices!

Over the past 40+ years, Frank’s Ices has been trusted by couples, schools, councils, businesses and families across Ayrshire. Whether it’s a wedding, gala, charity event or birthday party, we’re proud to deliver a service that gets people smiling — and we’re even prouder when they tell us how much they loved it!

Here are just a few kind words from our customers. You’ll see why Frank’s Ices is Ayrshire’s favourite ice cream van for hire.

Weddings

“We booked Mr Whippy for our September wedding at Savoy Park Hotel in Ayr. We wanted something different from the usual ice cream stands we’d seen at various wedding shows, so we looked through Facebook and came across Mr Whippy! The van arrived for our evening reception, spotless and decorated with a lovely bridal ribbon. Frank and his daughter Rebecca were brilliant! We loved the personal touch with the sign in the van window and the wedding tune that was played. The guests particularly loved the slushies – they even mixed them with alcohol in the hotel! If you’re reading this and thinking about booking Mr Whippy for your day – do it! Your guests will love it, and the moment they realise the van is for them is just brilliant. Thank you again, Frank & Rebecca!”

Robert & Lisa, Irvine

“We booked Frank for our wedding reception and served guests ice cream as they arrived. Everyone loved it, and Frank even let us take photos in the van. It was such a fun and unique touch to our day. Many were disappointed when they realised the van had gone – we should have booked him again for the end of the night! Frank was incredibly accommodating and added so much to the celebration. Highly recommended!”

Lyndsey & Gary

“I hired Frank’s Ices at very short notice for my daughter’s wedding reception. Frank arrived promptly and was absolutely lovely and friendly. The ice cream van was a real hit with our guests. Many commented on how wonderful it was to have a relaxed, informal reception with a proper ice cream van serving fresh soft serve. It was exceptional value for money and I have no hesitation in recommending them to others. I will most definitely use them again.”

Karen & John, 2015

Schools & Fundraisers

“Thank you, Frank, for attending our Family Fun Day on 19th August. You were a pleasure to deal with before and during the event, and everyone loved the ice cream and slush drinks!”

Lauraine Anderson, UTC Aerospace Systems

“Everyone at Abbey Primary School would like to thank Frank for coming along to our Summer Fair. The ice cream van was an extremely popular addition to our afternoon, enjoyed by children and parents alike. The ice cream was delicious and the service friendly. We look forward to using Frank’s Ices again!”

Abbey Primary School

“Thank you, Frank, for supporting our Easter Egg Hunt for Scottish Cancer Support. You’ve always been there for us as a vendor and as a friend. On the day, everyone was raving about your ice cream, sweets and drinks. Lots of happy little faces! You helped raise £2,058 and we would recommend you to everyone.”

Scottish Cancer Support

“Frank’s Ices are first class! A big thank you from all at Kilmaurs Primary School and Kilmaurs Nursery School! Your ice cream cones – the best in Scotland – were a great treat to finish off our Golden Day for all the children, staff and parent helpers. Almost 300 ice creams served in under an hour and all done with a smile and a bit of banter. You can’t ask for any better than that!”

Kilmaurs Primary School

“We held an event at Dean Castle Country Park recently and working with Frank Carroll was an absolute pleasure. Frank was so helpful in the planning stages, ensuring we had only official vendors at our event. His service and professionalism are second to none, and I will definitely be using Frank and his ice cream van for all future events!”

Dean Castle Country Park Team

“We all wanted to say a huge thank you for attending our event. You were so helpful during the planning stages and knew exactly what was required. On top of all this, you’re an absolutely lovely person – many people commented on that. We will never consider another company for future events.”

Lyndsey Dawson, Woodlands Primary School Parent Council

Community & Gala Days

“We used Frank’s Ices for our Kilmaurs Gala Day this year, just like every year before. They never let us down! Always great, efficient and friendly service. We can’t thank you enough for all you did on the day.”

Kilmaurs Gala Committee

“We were delighted to have Frank’s Ices at our Gala Day in Dalrymple. The pricing was excellent and the service – both before and on the day – was first class. We would highly recommend Frank’s Ices for any gala or social event.”

Dalrymple Gala Committee

“Frank, big thanks for your efforts on Tuesday. You must have set a record for the highest number of ice creams served to kids!”

Michael, Irvine Bay Regeneration Company

“Frank’s Ices came to sell ice cream at the Burns an’ a’ that! Festival in Ayr. He was a pleasure to work with and made everything easy. We would definitely use Frank again when planning an event in Ayrshire.”

Burns Festival Team

“I would like to thank you for attending the Bonnet Guild Gala Day on Saturday. The rain didn’t stop pounding down, but it didn’t stop us having fun. The ice cream you provided from your new van went down a treat, especially with the heat in the hall. I would like to book you in advance for next year’s event. Once again, thanks very much for your support.”

Bonnet Guild Gala Day Organiser

Corporate & Private Events

“Great service received from Frank’s Ices for an event at a builder’s yard in Stranraer. Competitive price and great communication. Would definitely recommend and use again. Thanks Frank!”

Sam Thurlow, A&I Events

“Frank’s Ices was a fun and cost-effective addition to our organised staff lunch events two years in a row. Thanks Frank!”

Jacqueline, SAFC

“Redefine BDL Hotels hired Frank’s Ices for the day and we were extremely happy with how the day went. Our clients had a lot of fun and we would not hesitate to use his reliable and professional services again.”

Redefine BDL Hotels

“Thanks you Frank for a wonderful service at our open day on the 17th August. Would certainly recommend you, and the ice cream was yummy!”

Aileen Gallagher, UTC Aerospace